Last updated: 15 July 2019
You have a right to object to our processing of your personal data and ask us to stop doing so. If we are processing your personal data or direct marketing purposes (which includes profiling to the extent that it is related to such direct marketing) and you object to this, we will stop processing your personal data immediately.
If our processing of your personal data is in the public interest or pursuant to our legitimate interests and you object to this, we will stop processing your personal data unless we have compelling reasons which override your interests, or our use of your personal data is for the establishment, exercise or defence of legal claims.
TABLE OF PERSONAL INFORMATION WE USE
The table below sets out detailed information about our purposes for processing, the basis for processing and the retention period for the personal data.
Category of personal data
|
Purpose of processing
|
Lawful basis for processing
|
Retention period
|
Name and contact details
|
To deliver your purchases to you and To deliver order updates and For fraud prevention and detection
|
Performance of contract |
For one year since you last logged on to the site or removed if instructed. |
Payment information
|
To take payment and give refunds |
Performance of contract |
During lifetime of account with us |
Contact history |
To provide customer service and support |
Performance of contract |
For one year since you last logged into the site |
Saved items in online shopping basket |
To sell products and services to you
|
Performance of contract |
Until you complete the order or 14 days has passed (whichever is sooner)
|
Purchase history
|
To provide customer service and invoicing duties
|
Performance of contract |
For six years after purchase |
Browser, device and Site usage information
|
To improve site quality
|
Performance of contract |
For one year since you last logged into the site |
Information from linked accounts
|
To enable you to log into the site simply without having to create another account |
Performance of contract |
For one year since you last logged into your account |
Responses to surveys, competitions and promotions
|
To run the survey, competition or promotion |
Performance of contract |
For one year since the promotion ran |
Customer comments and product reviews
|
To improve our products and services |
Performance of contract |
For three years since they were created |
Information generated in the course of the use of our products and services
|
For internal research and development purposes |
Performance of contract |
For four years |
Information collected through cookies and similar technologies |
To conduct and store site usage analytics, statistical and trend analysis and market research
|
Performance of contract |
Two years since you last visited the site |